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This is the history of animal sheltering in the City of Petaluma, from 2009 to the present.

It is a story of love, success, community support, and hard work.

It is also a story of greed, selfishness, and the brutal destruction of a truly stellar organization.

It is the story of a city bureaucracy turning a blind eye to corruption and dishonesty.

Below are some recent pictures from the Clearlake CA shelter, currently managed by North Bay Animal Services.

Click each section to read more.

2009 - Jeff Charter takes over management of Petaluma’s city-run animal shelter

2011 - Petaluma Animal Services Foundation (PASF) is created by Jeff Charter, Valerie Fausone, and Sue Davy

2012 - PASF’s second bid for the City of Petaluma’s contract is successful

2013 - PASF is embraced by the community

2014 through 2017 - PASF’s success and community support grow

May 2017 - Lead Animal Control Officer Mark Scott accuses Jeff Charter of embezzling

October through December 2017 - Mark Scott and two other NBAS employees publicly accuse Jeff Charter of racial and sexual harrassment.

January 2018 - Sue Davy founds North Bay Animal Services (NBAS)

February 2018 - Mark Scott violates DEA regulations and then lies about the incident

April 2018 - NBAS, spearheaded by PASF Employee Mark Scott, bids for Petaluma animal control contract

June 21, 2018 - The City of Petaluma awards NBAS the animal control contract

December 31, 2018 - Mark Scott and two other former employees file a lawsuit against Jeff Charter and PASF

April, 2019 - The Petaluma shelter’s adoption rate plummets under NBAS

May 19, 2019 - Mark Scott obtains a Veterinary Assistant Controlled Substance License

January, 2020 - NBAS opens a thrift store

April, 2020 - NBAS obtains a Covid loan

November, 2020 - Two dogs are euthanized by NBAS without the knowledge of their owner

December, 2020 - A missing cat is euthanized within hours of being picked up

January 2021 - NBAS provides false information about the number of animals it has euthanized

January 21 2021 - Citizens’ concerns about the ethics and performance of NBAS fall on deaf ears

May 12 2021 - Emotional questions from citizens are once again not addressed

July 2021 - NBAS alters and deletes the records of euthanized animals

August 11 2021 - Citizens with complaints are accused of bullying. NBAS does not attend meeting

May 11 2022 - Citizens complain of non-responsiveness regarding complaints and questions

June 20 2022 - Petaluma City Council adopts Brian Cochran’s recommendation that the Animal Services Advisory Committee be dissolved

September 2022 - A litter of seven valuable French Bulldog puppies arrives at the shelter.

October 7, 2022 - Mark Scott illegally renews his Veterinary Assistant Controlled Substance License

October 30, 2022 - NBAS’s rating on Yelp plummets to two stars

February 2023 - Veterinary records show that NBAS has euthanized nearly ten times as many animals as they have claimed

March 2023 - We receive heartbreaking reports from the Clearlake shelter, which has been managed by NBAS since June 2022

April 4, 2023 - NBAS posts a community letter claiming that they are the victim of a smear campaign.

April 6, 2023 - Citizens of Clearlake speak out against NBAS at a City Council meeting

April 16, 2023 - NBAS delays spaying and neutering adult pets in foster-to-adopt homes

July 1, 2023 - Clearlake animal data shows one in three intakes have no recorded outcome

July 19, 2023 - NBAS uses a City of Petaluma bus to transfer 20 dogs and 30 cats from a Stockton shelter

July 27, 2023 - Data shows that 327 dogs and cats taken into the Petaluma shelter since Jan 1, 2021 do not have recorded outcomes

December 18, 2023 - NBAS presents its annual report to the Petaluma City Council

January 17, 2024 - We discover that a dog has been bred and given birth while at the shelter

February 7th, 2024 - A Petaluma shelter volunteer writes an email about shelter conditions. The following day NBAS tells her they have suspended her as a volunteer